Best Whistleblower Hotline Providers 2024 (Free and Paid)

Where do you start when searching for the best whistleblower hotline providers in 2024? Whether you're a small business looking for a free service or a large organization ready to invest in a comprehensive paid solution, we've got you covered. Having a reliable and secure whistleblower service provider is crucial for compliance, ensuring anonymity, and fostering a safe, speak-up culture.

To take that to the next level let’s have a look at the top whistleblower hotline service providers for 2024. With the lowdown on both free and paid options we aim to help you make the best choice for your organization.

Why Whistleblower Hotlines Matter

A whistleblower hotline provider is an essential tool for organizations to promote transparency and address misconduct before it grows. Whistleblower hotlines allow employees to report harassment, fraud, corruption, or discrimination without fear of retaliation. 

Plus, having a reliable system in place is often required by laws like GDPR in Europe and the Sarbanes-Oxley Act (SOX) in the U.S., which require secure and anonymous reporting mechanisms.

The right whistleblowing hotline provider both complies with legal requirements and helps your organization build a stronger ethical culture by offering employees a safe and confidential way to voice their concerns.

Key Features of Whistleblower Hotline Providers

When choosing the best whistleblower hotline providers, consider these key features:

• Anonymity and confidentiality: Look for platforms that prioritize data security, offering end-to-end encryption and GDPR compliance.
• Multi-channel reporting: Leading whistleblowing hotline providers offer multiple avenues for reporting, including voice messages, live operators, speech-to-text and capabilities.
• Case management: A strong case management system is crucial for tracking reports, ensuring timely follow-ups, and resolving cases efficiently.
• Customizable solutions: Whether you’re a healthcare provider, an educational institution, or a multinational corporation, it’s important to have a solution tailored to your industry.

Let’s dive into the top whistleblowing providers for 2024 and see what they offer in terms of hotlines.

Top Paid Whistleblower Hotline Providers for 2024

For larger organizations or those with more complex needs, paid whistleblower service providers offer enhanced features, scalability, and robust compliance tools:

FaceUp

• G2 reviews: 4.8 stars (95 reviews)
• Industries: All  
• Market Segment: 49% Mid-Market, 42% Small-Business 
• Entry Level Price: Starting at $49.00

The FaceUp Live Hotline is a standout solution, offering a dedicated phone line for employees to report concerns in a secure and supportive environment. In addition to it’s automated voice and text systems, the FaceUp hotline connects callers to real agents, providing a personal touch that ensures support and professionalism throughout the reporting process.

The report is securely transcribed and made available in the FaceUp administration dashboard for review and action. The hotline supports multiple langauges with translation services available to meet the needs of global teams. Whether live or automated, the FaceUp hotline is designed to foster trust, transparency, and action.

See why FaceUp has earned 5-star reviews on G2 as a trusted whistleblowing solution for organizations worldwide.

AllVoices

• G2 Reviews: 4.4 stars (77 reviews)
• Industries: Information Technology and Services, Computer Software
• Market Segment: 69% Mid-Market, 16% Enterprise
• Entry Level Price: Not publicly listed (optional US or international phone line available as an add-on)

AllVoices provides a whistleblower hotline option as an add-on, but the platform primarily focuses on text and web-based reporting. AllVoices emphasizes digital channels over traditional hotlines, viewing phone-based options as potentially intimidating and less effective for employee comfort and engagement. Employees verify their identity by providing a mobile number, allowing them to report with a unique report ID without revealing personal details.

AllVoices says that hotlines can lack effective follow-up mechanisms, often leaving cases unresolved and difficult to track. For organizations specifically seeking a whistleblowing hotline, AllVoices may not be the ideal choice, as their approach favors digital communication methods, catering to employees who prefer text and web applications over phone calls.

See FaceUp and AllVoices side-by-side

Continental Message Solution (CMS)

• G2 Reviews: Not listed 
• Industries: Not specified
• Market Segment: Not specified
• Entry Level Price: Not publicly listed

CMS offers a whistleblower compliance hotline designed for organizations looking to implement a basic reporting system. Their hotline is available 24/7, providing employees with options for both anonymous and confidential reporting via phone or a secure online portal. Features include two-way communication, case management tools, and multilingual support

While CMS focuses on affordability and simplicity, their minimalist approach may not include the advanced features or high-level customization offered by more comprehensive solutions. This makes CMS a practical option for smaller compliance needs but potentially less suited for an organization requiring in-depth reporting capabilities or tailored solutions.

EQS Integrity Line

• G2 reviews: 4.7 stars (41 reviews)
• Industries: Not specified
• Market Segment: 56% Enterprise, 34% Mid-Market
• Entry Level Price: Not publicly listed

EQS Integrity Line provides an anonymous whistleblowing hotline designed for employees to report serious issues like corruption, discrimination, and harassment. EQS Integrity Line has a built a reputation for data protection and EU compliance which is important for enterprises focused on regulatory adherence and data security.

The platform’s strengths include ease of use for large-scale compliance but that may make it less flexible for smaller organizations that prioritize a fully customizable whistleblower reporting software experience. This differs from previous tools, like AllVoices, by placing more emphasis on privacy and compliance than on employee engagement or trend detection.

 Ethico (formerly ComplianceLine)

• G2 reviews: 4.8 stars (53 reviews)
• Industries: Hospital & Health Care, Insurance
• Market Segment: 55% Enterprise, 36% Mid-Market
• Entry Level Price: Not publicly listed

Ethico provides governance, risk, and compliance (GRC) solutions, including a ethics hotline. Their hotline service is available 24/7 and aims to reduce long wait times or call queues. Thier calls are handled by in-house live operators who create a supportive environment for whistleblowers.They emphasizes quality control, with a rigorous review process and a hotline with a human touch. 

Certain users have highlighted issues with data management and a challenging learning curve, potentially making it less straightforward than more intuitive whistleblowing platforms. Ethico’s wide range of features, however, may be ideal for large enterprises seeking a comprehensive compliance solution.

See FaceUp and Ethico side-by-side

PULSE (by WorkInConfidence)

• G2 Reviews: 4.5 stars (11 reviews)
• Industries: Not specified
• Market Segment: Not specified
• Entry Level Price: Not publicly listed

PULSE offers an anonymous communication system complemented by a Speak Up phone line for handling whistleblowing, bullying, and harassment reports. This service features trained agents who are skilled at facilitating sensitive conversations and ensuring advanced case management. The phone line is available weekdays (08:30–17:30 GMT), providing a dedicated, confidential point of contact for employees needing to report concerns.

While PULSE emphasizes safety, security, and confidentiality, some users note challenges with complex configuration during setup. Additionally, the limited phone line availability may not suit organizations requiring 24/7 hotline support. PULSE caters more to organizations focused on combining anonymous reporting with structured working-hour support and ease of use.

Safecall

• G2 Reviews: 4.8 stars (5 reviews)
• Industries: Not specified
• Market Segment: 52% Enterprise, 39% Mid-Market
• Entry Level Price: £120 per month

Safecall has been a trusted whistleblowing service provider since 1999, specializing in secure hotline services and online reporting systems. Designed to support both employers and employees, Safecall enables safe, confidential reporting of workplace issues directly to management. Safecall is well-suited for organizations prioritizing a reliable and tested whistleblower hotline.

While Safecall’s hotline service is highly regarded for its effectiveness, the platform is primarily focused on hotline reporting and lacks some of the more customizable features seen in broader whistleblower reporting software like Speakup. For companies seeking a traditional whistleblower tool with dedicated support, Safecall offers a straightforward approach but may not provide the flexibility needed for organizations looking for a fully integrated whistleblowing platform.

SpeakUp

• G2 reviews: 4.5 stars (23 reviews)
• Industries: Not specified
• Market Segment: 52% Enterprise, 39% Mid-Market
• Entry Level Price: €150.00

SpeakUp’s approach to anonymous reporting allows employees to report concerns through phone, voicemail, web browsers, and their app. These multi-device options make reporting straightforward and accessible for diverse workforces. However, SpeakUp's hotline service differs from traditional models, as it does not utilize live call handlers or real-time interpreters. Instead, messages are transcribed and translated word-for-word, avoiding reliance on human summaries but potentially limiting real-time engagement and nuance.

While this system ensures consistency in data capture, the absence of trained call handlers may be a drawback for organizations seeking empathetic, real-time interactions. SpeakUp’s process is ideal for companies that prioritize streamlined, technology-driven reporting over more personal hotline support.

See FaceUp and SpeakUp side-by-side

Vault Platform

• G2 Reviews: 4.5 stars (22 reviews)
• Industries: Not specified
• Market Segment: Not specified
• Entry Level Price: Not publicly listed

Vault Platform uses an AI-enhanced phone intake system, where employees report incidents through a brief phone call to give responses to specific questions. This system then transcribes the call into actionable cases for further investigation. Vault’s approach doesn’t use third-party call centers, so the sensitive data remains in-house.

While the platform focuses on its Active Integrity solution to prevent and resolve misconduct, it lacks live call handlers for real-time engagement, which could be a drawback for organizations needing empathetic and human interaction in sensitive situations. The platform’s multichannel approach is well-suited for companies prioritizing compliance, though its AI-reliant phone intake may not appeal to those seeking a more personal, hotline-focused solution.

Whispli

• G2 reviews: 4.9 stars (70 reviews)
• Industries: Retail, Management Consulting
• Market Segment: 63% Enterprise, 23% Mid-Market
• Entry Level Price: Not publicly listed

Whispli’s digital whistleblowing hotline uses AI to provide 24/7 accessibility in multiple languages for whistleblowers to report misconduct. Features like the ability to review submissions before sending prioritize anonymity and control for reporters. Reports are transcribed and sent into a centralized case management system, ensuring consistency across all reporting channels.

While Whispli’s tech-driven approach eliminates the need for live call handlers, it may lack the personal touch some organizations value when managing sensitive reports. Its focus on automation and digital workflows makes it a strong choice for tech-oriented businesses but may not fully address the needs of companies seeking a more empathetic and human-focused hotline solution.

See FaceUp and Whispli side-by-side

Are There Free Whistleblower Hotline Providers?

Free whistleblower hotline services are extremely rare or are just not available. Some whistleblowing software providers do offer hotlines as an additional paid add-on. However, they require special features and security to handle sensitive reports effectively, and there are almost always fees associated with them.   

For organizations looking to implement a reliable whistleblowing hotline, investing in paid or low-cost solutions is the best option. Many of the platforms mentioned above provide advanced capabilities such as multilingual support, seamless integrations with existing systems, and enhanced anonymity features. 

Not only do they ensure compliance with regulations, but they also promote a proactive speak-up culture that protects both employees and the organization itself. In the long run, even affordable paid options deliver significant value, helping to mitigate risks and maintain organizational integrity.

Choosing the Right Whistleblower Hotline Provider

Deciding between free and paid whistleblowing hotline providers depends on the size of your organization, your industry, and your specific compliance needs. For smaller businesses, free services  may be sufficient, but larger corporations may benefit from the premium features offered by a paid provider like FaceUp.

It’s important to look for whistleblower hotline providers that offer customization, integration with your current systems, and solid customer support. Don’t forget to consider the long-term scalability of your chosen platform, especially as your organization grows.

Choosing the right whistleblowing hotline provider can be the difference between a safe, compliant workplace and one plagued by unreported misconduct. Book a demo with FaceUp today, and find out why we’re one of the best whistleblower hotline service providers on the market.